Many a time I have left the house in a fantastic mood, only to have a nasty, rude member of the public rain on my parade. Someone who clearly thinks it is okay to be nasty to someone that they don't even know. I am generally speaking, a nice person. Though I think at times I can be guilty of "casual bitch face". Perhaps that's the problem, people think I am giving them 'bitch face' when that's just my normal resting face.
We do all have bad days. And sometimes we can't help ourselves. We're mean. And we know it. But for some reason we just don't give a shit. There a stick in our craw and it's stuck in there good. We are only human. But I think Ani Difranco said it best when she sang:
maybe you didn't get enough sleep
well, nobody likes their job
nobody got enough sleep
maybe you just had
the worst day of your life
but, you know, there's no escape
and there's no excuse
so just suck up and be nice."
I wandered in and let my 2 year old son Donovan loose in the play pen while I had a quick look for my hemp powder. I was there for quite a while trying to look for my hemp powder but Donnie kept calling out to me. I kept running back and forth between the shelves and the play-pen to keep him happy. And I could not for the life of me find the damn powder! But I'd seen it here before, so I knew it had to be here somewhere. I needed help. I looked around and saw two sales people busying themselves furiously, refusing to make eye contact with me.
Now, let me just take a minute to digress on how much it annoys me when people who work in retail don't take notice of their customers. I mean, hello, selling shit to people is your job! In order to sell all the stuff in your shop you kinda need to acknowledge the people in your shop! It seems so obvious doesn't it? But so often sales people blatantly ignore their customers. And come on, unless you were raised by wolves you know it is just polite to say "Hello".
So there I was, trying to wave down a helper gnome when one walked right past me. Seriously. She walked right in front of me and didn't even stop and ask me if I needed help. That's when I decided to be proactive.
"Excuse me" I said. This was literally met with an obvious sigh.
"How can I help?" she whipped at me, clearly annoyed to have to deal with me.
"Do you stock hemp powder?"
"No. We don't. It is illegal to sell it in New Zealand." I was confused because I'd seen it in this very store not long ago.
"Really? I'm sure I've seen it here. Why is it illegal?"
"We used to sell it but we are no longer allowed to."
"Weird. Is that to do with the law change about those synthetic cannabis products?"
Another sigh "Look, I don't know. I'm not willing to discuss it. Completely different topic if you ask me." And off she walked.
I couldn't put my finger on why, but something had stuck my nose out of joint. I didn't know what she had done wrong exactly but what ever it was it was enough to make me put down the bag of cacao powder I was about to purchase and walk out of the store.
As I was walking down the street I was thinking: perhaps I'm being sensitive? It's not her job to know why the law changed. Maybe she was busy. But then I realised just why I was so miffed. Not only did she ignore me, then rudely inform me that they did not sell hemp powder, but she also didn't offer me anything else that would aid as a replacement. I mean sheesh, she didn't even ask me what I wanted it for! If she had, then she could've offered me something else. She could have sold me something. Isn't that the whole point of her being there? And was she really that busy that she couldn't even talk to me for a few minutes about a weird law change?
Originally when this organics store opened I was excited. I love perusing health food stores. It makes me feel healthy just looking at healthy stuff. I am also all about supporting local businesses, so when I saw this shop had opened in my suburb I was keen to go and support them to keep them there. After all, so many retail stores are struggling these days. But after a performance like that I don't think it would be wise to return, I think I prefer to use my common sense and stay away.
The point of this post is not to get revenge or shame anyone. The point of this post is purely to remind us all, that our behaviour can affect people. Even if we are just 'in a bad mood' our actions, the way we talk, how we treat others, it can stay with people. It can hurt them. When we are having a bad day it is important not to let it get the better of us. And let's not allow it to rub off on to others. So next time you are in a really bad mood; you hate the world; want everyone to feel shitty too, smile. Smile as big as you can. Do something nice for someone. Anyone. Wouldn't you much prefer it if that rubbed off onto someone instead of your bad mood?